NSSAR Online Store Terms Of Service

Order Online:

Complete Catalog and Current Prices can always be found at this site where you may also place your orders directly 24 hours a day, 7 days a week, 365 days a year.

Shipping:

Please allow sufficient time for your order to be properly processed prior to a meeting date, if those items are required for that meeting.  If in doubt, add an extra week.  When you have a deadline, please include a date with the order to aid in expediting.  While we do attempt to be as prompt as possible, unexpected events at Headquarters may delay our ability to process all orders as quickly as we would like.  

Overnight and second-day shipping delivery service is available upon request at an additional cost. -call us for the details.

ALWAYS indicate a street address!  Most orders ship via UPS.  UPS will not deliver to a post office box.  Listing a P.O. Box could delay your order.

Receiving:

The carton should be inspected for damage before signing for delivery.  When there is damage or distortion of any kind, write "Damaged Carton"on all delivery receipts before signing.  Do not discard damaged cartons as they must be held for inspection purposes.

Returns:

If for any reason you are not satisfied with your purchase, simply return the item to us with a copy of the original invoice within 30 days of reciept, and we will refund your money, credit card account, or send replacement merchandise.  The choice is up to you.  Custom items such as nametags, Large certificates, and business cards are exempt from this return policy unless they are damaged.

Damages:

If you recieve a package via United Parcel Service (UPS) that is damaged, immediately notify your local UPS customer service for advice.  If you recieve a damaged package shipped by the U.S. Postal Service notify your local Postmaster immediately.  Have the postmaster acknowledge the report in writing, return the damaged item with a letter of explanition, the Postmasters reports, and a copy of your invoice.